Financial Counseling

Foreclosure Prevention

Help For Struggling Borrowers: A guide to the servicing rules effective January 10, 2014.
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Foreclosure Prevention Program: FREE

Tips on what to do before your appointment

In situations where your home is at risk, the sooner you contact us the better! The sooner you call, the more options you will have to deal with your situation.

Our foreclosure prevention counseling can help clients who:

  • Are in danger of becoming late on their mortgage payment;
  • Have concerns about making ends meet and continuing to make their payment in the future;
  • Have a delinquent mortgage; or
  • Have a mortgage in default, or in foreclosure.

The first step is to call our office at 255-5166 or 1-800-737-5485 to schedule an in-person or telephone appointment with one of our certified financial counselors. We will mail (or email) an information packet that you will need to complete and bring with you to your appointment.

During the appointment, your certified financial/housing counselor will evaluate your current financial situation, your loan, and the amount in delinquency. After gathering the necessary information, your counselor will work with you and your lender to find realistic options for you that are acceptable to your lender. Possible solutions include: a loan modification, home refinance, or a forbearance agreement. When needed, our counselors will personally contact the mortgage lender to help create an affordable payment plan.

Ready for assistance?

Call 828-255-5166.

Or click here to get started.

"You made us feel comfortable in a situation where we never thought we would be (mortgage delinquency). Your process provided a framework that gave us confidence, knowing we have covered all aspects of our financial situation."

- Anonymous, Foreclosure Prevention Client

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